REFUNDS POLICY

REFUNDS

Under these uncertain times Transibérica Ultracycling will offer a Refunds Policy as flexible as the organisation of these kind of events allows due to the commitments with suppliers, media team, logistics and other main issues needed for the events.

. Refunds until 31/Jan/2021: 80% of entry fee.

. Refunds since 01/Feb/2021 until 30/Apr/2021: 50% of entry fee.

. No refunds after 30/Apr/2020.

If the event is postponed as a result of COVID-19 local restrictions, natural disaster, war, strike, legal interventions, major accidents during the event, pandemics, lockdowns or other such causes, Transibérica Ultracycling will reschedule the event. In this case the riders would have two options: first to keep the place for the new date, second -during a limited period of time announce in advance- a refund of 80% of entry fee.

. Once the event has begun, no refund should be offered if it is cancelled, postponed or rerouted.

CONTACT

If you have any questions about please contact us:

Email: info@transiberica.cc

Post: C/Rafaela Ybarra, 4A 5izq 48014 Bilbao, Bizkaia, Spain